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SERVICE ALERTS

WHOLESALE MINIMUMS, SERVICE COVERAGE DAYS


Beginning September 27th depending on your proximity to our warehouses, our new Wholesale order minimum will be $200. For further regions, this minimum can reach as high as $600. Our sales teams and product specialists are standing by to help navigate you through our amazingly broad product offerings. We want to work with you through any challenges these changes present and we appreciate you exploring new opportunities with us to achieve these new minimums. 

 

More information on the new order minimums.

 

· Limiting days of service for our East of the Hudson- Upstate New York, Connecticut (Excluding Westchester and parts of Fairfield Counties) and Central Long Island - region to Monday, Wednesday, and Friday. More information on limited days of service.

 

Limiting days of service for our West of the Hudson- Upstate New York, Western and Southern New Jersey, Eastern Pennsylvania (excluding the Metro Philadelphia area)- region to Tuesday, Thursday, Saturday. More information on limited days of service.

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ORDERING CUT OFF TIME


These changes apply to all methods of order entry, including website, email, and phone orders:

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UPDATED, EFFECTIVE SEPTEMBER 19TH

For all customers serviced out of our Boston area warehouse (MA, NH, RI, ME):

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• The order cut-off time for next day delivery service is now 10:00 PM

• Same day orders (also known as 2nd runs) will no longer be available until further notice

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For all customers serviced out of our Bronx headquarters (NY, NJ, PA, CT, DE):

 

• The order cut-off time for next day delivery service is now 10:00 PM

• Same day orders (also known as 2nd runs) will no longer be available, until further notice

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For all customers serviced out of our DC area warehouse (DC,MD,VA):

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• The order cut-off time for next day delivery service as of June 20th will be 7PM

• Same day orders (also known as 2nd runs) will no longer be available, until further notice.

 

For more information you can also email us through the form found here.

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For NY customers, please call 718-860-9100 Monday-Friday from 7:00 AM to 10:00 PM, Saturday from 7:00 AM to 4:00 PM, and Sunday from 2:00 PM to 10:00 PM.

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For Boston customers, please call 617-889-0047 Monday-Friday from 8:00 AM to 10:00 PM, Saturday from 8:00 AM to 2:00 PM, Sunday from 3:00 PM to 10:00 PM.

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For DC customers, please call 443-733-3400 Monday-Friday from 9:00AM to 7:00PM, and Sunday from 3:00PM to 7:00PM.

HOME DELIVERY UPDATES


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A new $250 minimum for home deliveries + a $5.99 delivery fee. Orders that are $300 or more will have free delivery with no added fees.

 

 Home delivery will now only be available Monday-Thursday.

 

 Delivery windows have been revised to 8am-8pm.